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How to fix "Windows cannot find csrss.exe" error

csrss.exe is a system process as known as Client Server Runtime Process and is responsible for most of the tasks connected with graphical instructions, Win32 console handling and GUI shutdown. Normally the file is stored in the c:\windows\system32 location. The process is vital for the system operating and thus shouldn’t be terminated, as it may result in the system malfunctioning.

Windows cannot find csrss.exe error

The csrss.exe process is totally harmless, however, many viruses disguise themselves to it, so it should be suspicious, when you see two csrss.exe running at once. Genuine csrss.exe is always located in C:\Windows\System32\csrss.exe, so pay attention to the directory to detect malicious process. If you keep getting the message with any other location stated, e.g. C:\Windows\config\csrss.exe, then probably you have a virus.

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Download Repair Wizard to fix 'Windows cannot find csrss.exe' error

Fix "Windows cannot find csrss.exe" error manually

  1. Run a full virus scanning
  2. Viruses can infiltrate your system and set up for other system files in the meantime re-coding the file or removing it. The malware may also just imitate error messages. It wouldn’t be inappropriate to conduct a virus detection with an antivirus program. We recommend you to download and scan your computer with SpyHunter 4 to remove viruses causing this error.


  3. Check the registry

    • Press Win+R, type ‘regedit’ and hit Enter
    • Open the Edit menu and choose Find
    • Input ‘c:\windows\config\csrss.exe’ and hit Enter
    • Delete the entry
    • Reboot the system

  4. Modify Winlogon key

    • Press Win+R, type ‘regedit’ and hit Enter
    • Go to the following location:
    • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

    • Find the Shell value and set it to Explorer.exe

After performing these steps you should be able to get rid of the message with 'Windows cannot find csrss.exe' error. Fixing this problem should also restore the normal working of your OS, as csrss.exe is a genuine Windows file responsible for many crucial tasks.

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