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Threat's profile

Name of the threat:

Command or file name:

Threat type:

Affected OS:

Affected browsers:

SweetIM

SweetIM.exe

Badware

Win32 (Windows XP, Vista/7, 8/8.1, Windows 10)

Google Chrome, Mozilla Firefox, Internet Explorer, Safari

Main problem with SweetIM currently is its ability to change default search provider and homepage. SweetIM is free MSN Messenger tool have some entertaining features, but a lot of users complain about difficulty of its removal. Toolbar in Internet Explorer of animated emoticons for insertion into e-mails is also given. The toolbar also has IE tracks cleaning for cookies, caches, URLs, and search history.

SweetIM intrusion method

SweetIM installs on your PC along with free software. This method is called "bundled installation". Freeware offers you to install additional module (SweetIM). Then if you fail to decline the offer it starts hidden installation. SweetIM copies its file(s) to your hard disk. Its typical file name is SweetIM.exe. Sometimes it creates new startup key with name SweetIM and value SweetIM.exe. You can also find it in your processes list with name SweetIM.exe or SweetIM. Also, it can create folder with name SweetIM under C:\Program Files\ or C:\ProgramData. After installation SweetIM starts displaying ads, pop-ups, banners on your PC or in browsers. It is recommended to remove SweetIM immediately.

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Removes all files created by SweetIM.

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Let our support team solve your problem with SweetIM and remove SweetIM right now!

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Threat's description and solution are developed by Security Stronghold security team.

Here you can also learn:

Technical details of SweetIM threat.

Manual SweetIM removal.

Download SweetIM Removal Tool.

How to remove SweetIM manually

This problem can be solved manually by deleting all registry keys and files connected with SweetIM, removing it from starup list and unregistering all corresponding DLLs. Additionally missing DLL's should be restored from distribution in case they are corrupted by SweetIM.

To get rid of SweetIM, you should:

1. Kill the following processes and delete the appropriate files:

C:\Program Files\SweetIM\Communicator\mgcommon.dll

C:\Program Files\SweetIM\Communicator\mgcommunication.dll

C:\Program Files\SweetIM\Communicator\mgsimcommon.dll

C:\Program Files\SweetIM\Communicator\mgxml_wrapper.dll

C:\Program Files\SweetIM\Communicator\Microsoft.VC90.CRT\Microsoft.VC90.CRT.manifest

C:\Program Files\SweetIM\Communicator\Microsoft.VC90.CRT\msvcm90.dll

C:\Program Files\SweetIM\Communicator\Microsoft.VC90.CRT\msvcp90.dll

C:\Program Files\SweetIM\Communicator\Microsoft.VC90.CRT\msvcr90.dll

C:\Program Files\SweetIM\Communicator\resources\sqlite\mgSqlite3.dll

C:\Program Files\SweetIM\Communicator\SweetPacksUpdateManager.exe

C:\Program Files\SweetIM\Messenger\ContentPackagesActivationHandler.exe

C:\Program Files\SweetIM\Messenger\default.xml

C:\Program Files\SweetIM\Messenger\mgAdaptersProxy.dll

C:\Program Files\SweetIM\Messenger\mgArchive.dll

C:\Program Files\SweetIM\Messenger\mgcommon.dll

C:\Program Files\SweetIM\Messenger\mgcommunication.dll

C:\Program Files\SweetIM\Messenger\mgconfig.dll

C:\Program Files\SweetIM\Messenger\mgFlashPlayer.dll

C:\Program Files\SweetIM\Messenger\mghooking.dll

C:\Program Files\SweetIM\Messenger\mgICQAuto.dll

C:\Program Files\SweetIM\Messenger\mgICQMessengerAdapter.dll

C:\Program Files\SweetIM\Messenger\mglogger.dll

C:\Program Files\SweetIM\Messenger\mgMediaPlayer.dll

C:\Program Files\SweetIM\Messenger\mgMsnAuto.dll

C:\Program Files\SweetIM\Messenger\mgMsnMessengerAdapter.dll

C:\Program Files\SweetIM\Messenger\mgsimcommon.dll

C:\Program Files\SweetIM\Messenger\mgSweetIM.dll

C:\Program Files\SweetIM\Messenger\mgUpdateSupport.dll

C:\Program Files\SweetIM\Messenger\mgxml_wrapper.dll

C:\Program Files\SweetIM\Messenger\mgYahooAuto.dll

C:\Program Files\SweetIM\Messenger\mgYahooMessengerAdapter.dll

C:\Program Files\SweetIM\Messenger\msvcp71.dll

C:\Program Files\SweetIM\Messenger\msvcr71.dll

C:\Program Files\SweetIM\Messenger\resources\sqlite\mgSqlite3.dll

C:\Program Files\SweetIM\Messenger\SweetIM.exe

C:\Program Files\SweetIM\Toolbars\Internet Explorer\ClearHist.exe

C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgcommon.dll

C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgconfig.dll

C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgHelper.dll

C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgHelperApp.exe

C:\Program Files\SweetIM\Toolbars\Internet Explorer\mghooking.dll

C:\Program Files\SweetIM\Toolbars\Internet Explorer\mglogger.dll

C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgsimcommon.dll

C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgToolbarIE.dll

C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgToolbarProxy.dll

C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgxml_wrapper.dll

C:\Program Files\SweetIM\Toolbars\Internet Explorer\Microsoft.VC90.CRT\msvcm90.dll

C:\Program Files\SweetIM\Toolbars\Internet Explorer\Microsoft.VC90.CRT\msvcp90.dll

C:\Program Files\SweetIM\Toolbars\Internet Explorer\Microsoft.VC90.CRT\msvcr90.dll

C:\Program Files\SweetIM\Toolbars\Internet Explorer\resources\content-notifier.js

C:\Program Files\SweetIM\Toolbars\Internet Explorer\resources\web-toolbar.js

C:\ProgramData\SweetIM\Messenger\data\Bars\Default\100\bar.js

C:\ProgramData\SweetIM\Messenger\data\Bars\Default\200\bar.js

C:\ProgramData\SweetIM\Messenger\data\Bars\Default\400\bar.js

C:\Users\Alex\AppData\Local\Google\Chrome\User Data\Default\External Extensions\{EEE6C373-6118-11DC-9C72-001320C79847}\SweetFB.crx

C:\Users\Alex\AppData\Local\Google\Chrome\User Data\Default\External Extensions\{EEE6C373-6118-11DC-9C72-001320C79847}\SweetNT.crx

C:\Users\Alex\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\6CR6GNNT\jquery.min[1].js

C:\Users\Alex\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\6CR6GNNT\toolbar.opt.s.3.min[1].js

C:\Users\Alex\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\6CR6GNNT\updatemanagersetup[1].exe

C:\Users\Alex\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\EX923D4B\utils.min[1].js

C:\Users\Alex\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\FXBCVUB5\conversion[1].js

C:\Users\Alex\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\GHCVBNRY\ga[1].js

C:\Users\Alex\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\GHCVBNRY\jquery-1.7.2.min[1].js

C:\Users\Alex\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\GHCVBNRY\jquery.min[1].js

C:\Users\Alex\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\GHCVBNRY\offer_protector[1].js

C:\Users\Alex\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\GHCVBNRY\sim[1].js

C:\Users\Alex\AppData\Local\Temp\Shortcut_SweetImSetup.exe

C:\Users\Alex\AppData\Local\Temp\SIMEEIInstaller.exe

C:\Users\Alex\AppData\Roaming\Mozilla\Firefox\Profiles\s1ttjwd3.default\extensions\staged\{EEE6C361-6118-11DC-9C72-001320C79847}.xpi

C:\Users\All Users\SweetIM\Messenger\data\Bars\Default\100\bar.js

C:\Users\All Users\SweetIM\Messenger\data\Bars\Default\200\bar.js

C:\Users\All Users\SweetIM\Messenger\data\Bars\Default\400\bar.js

Warning: you should delete only those files which checksums are listed as malicious. There may be valid files with the same names in your system. We recommend you to use WiperSoft Antispyware Malware Remediation Tool for safe problem solution.

**Trial version of Wipersoft provides detection of computer viruses for FREE. To remove malware, you have to purchase the full version of Wipersoft.

2. Delete the following malicious folders:

C:\Program Files\SweetIM

C:\Program Files\SweetIM\Communicator

C:\Program Files\SweetIM\Communicator\Microsoft.VC90.CRT

C:\Program Files\SweetIM\Communicator\resources

C:\Program Files\SweetIM\Communicator\resources\sqlite

C:\Program Files\SweetIM\Messenger

C:\Program Files\SweetIM\Messenger\resources

C:\Program Files\SweetIM\Messenger\resources\images

C:\Program Files\SweetIM\Messenger\resources\sqlite

C:\Program Files\SweetIM\Toolbars

C:\Program Files\SweetIM\Toolbars\Internet Explorer

C:\Program Files\SweetIM\Toolbars\Internet Explorer\conf

C:\Program Files\SweetIM\Toolbars\Internet Explorer\Microsoft.VC90.CRT

C:\Program Files\SweetIM\Toolbars\Internet Explorer\resources

C:\Program Files\SweetIM\Toolbars\Internet Explorer\resources\blue

C:\Program Files\SweetIM\Toolbars\Internet Explorer\resources\green

C:\Program Files\SweetIM\Toolbars\Internet Explorer\resources\orange

C:\ProgramData\SweetIM

C:\ProgramData\SweetIM\Communicator

C:\ProgramData\SweetIM\Communicator\conf

C:\ProgramData\SweetIM\Communicator\conf\LocalStorage

C:\ProgramData\SweetIM\Communicator\Logs

C:\ProgramData\SweetIM\Messenger

C:\ProgramData\SweetIM\Messenger\conf

C:\ProgramData\SweetIM\Messenger\conf\users

C:\ProgramData\SweetIM\Messenger\data

C:\ProgramData\SweetIM\Messenger\data\Bars

C:\ProgramData\SweetIM\Messenger\data\Bars\Default

C:\ProgramData\SweetIM\Messenger\data\Bars\Default\100

C:\ProgramData\SweetIM\Messenger\data\Bars\Default\200

C:\ProgramData\SweetIM\Messenger\data\Bars\Default\400

C:\ProgramData\SweetIM\Messenger\data\contentdb

C:\ProgramData\SweetIM\Messenger\data\packages

C:\ProgramData\SweetIM\Messenger\data\packages\FailDialog

C:\ProgramData\SweetIM\Messenger\logs

C:\ProgramData\SweetIM\Messenger\update

C:\Users\Alex\AppData\LocalLow\SweetIM

C:\Users\Alex\AppData\LocalLow\SweetIM\Toolbars

C:\Users\Alex\AppData\LocalLow\SweetIM\Toolbars\Internet Explorer

C:\Users\Alex\AppData\LocalLow\SweetIM\Toolbars\Internet Explorer\cache

C:\Users\Alex\AppData\Roaming\Mozilla\Firefox\Profiles\s1ttjwd3.default\extensions

C:\Users\Alex\AppData\Roaming\Mozilla\Firefox\Profiles\s1ttjwd3.default\extensions\staged

C:\Users\Alex\AppData\Roaming\Mozilla\Firefox\Profiles\s1ttjwd3.default\searchplugins

C:\Users\All Users\SweetIM

C:\Users\All Users\SweetIM\Communicator

C:\Users\All Users\SweetIM\Communicator\conf

C:\Users\All Users\SweetIM\Communicator\conf\LocalStorage

C:\Users\All Users\SweetIM\Communicator\Logs

C:\Users\All Users\SweetIM\Messenger

C:\Users\All Users\SweetIM\Messenger\conf

C:\Users\All Users\SweetIM\Messenger\conf\users

C:\Users\All Users\SweetIM\Messenger\data

C:\Users\All Users\SweetIM\Messenger\data\Bars

C:\Users\All Users\SweetIM\Messenger\data\Bars\Default

C:\Users\All Users\SweetIM\Messenger\data\Bars\Default\100

C:\Users\All Users\SweetIM\Messenger\data\Bars\Default\200

C:\Users\All Users\SweetIM\Messenger\data\Bars\Default\400

C:\Users\All Users\SweetIM\Messenger\data\contentdb

C:\Users\All Users\SweetIM\Messenger\data\packages

C:\Users\All Users\SweetIM\Messenger\data\packages\FailDialog

C:\Users\All Users\SweetIM\Messenger\logs

C:\Users\All Users\SweetIM\Messenger\update

3. Delete the following malicious registry entries and\or values:

Key: HKLM\SOFTWARE\Classes\SWEETIE.IEToolbar

Key: HKLM\SOFTWARE\Classes\SWEETIE.IEToolbar.1

Key: HKLM\SOFTWARE\Classes\Toolbar3.SWEETIE

Key:
HKLM\SOFTWARE\Google\Chrome\Extensions\jcdgjdiieiljkfkdcloehkohchhpekkn

Key:
HKLM\SOFTWARE\Google\Chrome\Extensions\ogccgbmabaphcakpiclgcnmcnimhokcj

Key: HKLM\SOFTWARE\SweetIM

Key: HKU\S-1-5-21-1534515440-2213425578-3857589499-1000\Software\SweetIM

Key:
HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{EEE6C360-6118-11DC-9C72-001320C79847}

Warning: if value is listed for some registry entries, you should only clear these values and leave keys with such values untouched. We recommend you to use WiperSoft Antispyware Malware Remediation Tool for safe problem solution.

Uninstall SweetIM related programs from Control Panel

We recommend you to check list of installed programs and search for SweetIM entry or other unknown and suspicious programs. Below are instructions for different version if Windows. In some cases adware programs are protected by malicious service or process and it will not allow you to uninstall it. If SweetIM won't uninstall or gives you error message that you do not have sufficient rights to do this perform below instructions in Safe Mode or Safe Mode with Networking or use WiperSoft Antispyware Malware Remediation Tool.

Windows 10

Click on the Start menu and choose Settings
Then click on System and choose Apps & Features in the left column
Find SweetIM under in the list and click Uninstall button near it.
Confirm by clicking Uninstall button in opened window if necessary.

Windows 8/8.1

Right click on the bottom left corner of the screen (while on your desktop)
In the menu choose Control Panel
Click Uninstall a program under Programs and Features.
Locate SweetIM or other related suspicious program.
Click Uninstall button.
Wait until uninstall process is complete.

Windows 7/Vista

Click Start and choose Control Panel.
Choose Programs and Features and Uninstall a program.
In the list of installed programs find SweetIM
Click Uninstall button.

Windows XP

Click Start
In the menu choose Control Panel
Choose Add / Remove Programs.
Find SweetIM related entries.
Click Remove button.

Protect computer and browsers from infection

Adware threats like SweetIM are very wide-spread, and unfortunatelly many antiviruses fail to detect it. To protect your computer from future infection we recommend you to use SpyHunter, it has active protection module and browser settings guard. It does not conflict with any antiviruses and creates additional shield against threats like SweetIM.

How to remove SweetIM (ads, banners, deals)