How to remove Coupon Genie (ads, banners, deals)
Threat's profile 
Name of the threat:Coupon Genie
Command or file name:Coupon Genie.dll
Threat type:Adware
Affected OS:Win32/Win64 (Windows XP, Vista/7, 8/8.1, Windows 10)
Affected browsers:Google Chrome, Mozilla Firefox, Internet Explorer, Safari
Coupon Genie is an add-on that can be installed in any popular browsers. It is a usual adware, but the only important feature of this program is that it shows the advertisements according to geographical position, so the user will see the discounts and deals that are actual for his city. The pop-ups, shown by Coupon Genie can contain information about goods, books, gifts, restaurants and different services of the region. This program can be set to show the coupons that a user might want to see. Installing Coupon Genie, every user should know that it is an adware that put the computer security at stake. It is advised to remove Coupon Genie.
Coupon Genie intrusion method
Coupon Genie installs on your PC along with free software. This method is called "bundled installation". Freeware offers you to install additional module (Coupon Genie). Then if you fail to decline the offer it starts hidden installation. Coupon Genie copies its file(s) to your hard disk. Its typical file name is Coupon Genie.dll. Then it creates new startup key with name Coupon Genie and value Coupon Genie.dll. You can also find it in your processes list with name Coupon Genie.dll or Coupon Genie. Also, it can create folder with name Coupon Genie under C:\Program Files\ or C:\ProgramData. If you have further questions about Coupon Genie, please ask below. You can use programs to remove Coupon Genie from your browsers below.
Download Removal Tool
Download this advanced removal tool and solve problems with Coupon Genie and Coupon Genie.dll (download of fix will start immediately):
Download WiperSoft Antispyware to remove Coupon Genie
* WiperSoft Antispyware was developed to remove threats like Coupon Genie in automatic mode. Remover has active module to protect PC from hijackers, trojans, ransomware and other viruses. Trial version of Wipersoft provides detection of computer viruses for FREE. To remove malware, you have to purchase the full version of Wipersoft.
Features of WiperSoft Antispyware Malware Remediation Tool
- Removes all files created by viruses.
- Removes all registry entries created by viruses.
- You can activate System and Network Guards and forget about malware.
- Can fix browser problems and protect browser settings.
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- 24/7 Spyware Helpdesk Support included into the package.
Download Spyhunter Remediation Tool by Enigma Software
Download antimalware designed specifically to remove threats like Coupon Genie and Coupon Genie.dll (download of fix will start immediately):
Download AntiMalware to remove Coupon Genie
Features of Spyhunter Remediation Tool
- Removes all files created by Coupon Genie.
- Removes all registry entries created by Coupon Genie.
- Fixes browser redirection and hijack if needed.
- "Toolbar Remover" tool will help you get rid of unwanted browser extensions.
- Removal is guaranteed - if Spyhunter Remediation Tool fails ask for FREE support.
- 24/7 Helpdesk Support and 5 hours of Remote Support via GoToAssist included into the package.
Let our support team solve your problem with Coupon Genie and remove Coupon Genie right now!
Submit support ticket below and describe your problem with Coupon Genie. Support team will offer you solution in several minutes and give a step-by-step instruction on how to remove Coupon Genie. Trouble-free tech support with over 10 years experience removing malware.
Submit support ticket
Threat's description and solution are developed by
Security Stronghold security team.
Here you can also learn:
How to remove Coupon Genie manually
This problem can be solved manually by deleting all registry keys and files connected with Coupon Genie, removing it from startup list and unregistering all corresponding DLLs. Additionally missing DLL's should be restored from distribution in case they are corrupted by Coupon Genie.
To get rid of Coupon Genie, you should:
- Updater27696.exe
- ButtonUtil.dll
- Coupon Genie-bg.exe
- Coupon Genie.dll
- Coupon Genie.exe
- Coupon Genie.ico
- Uninstall.exe
Warning: you should delete only those files which checksums are listed as malicious. There may be valid files with the same names in your system. We recommend you to use WiperSoft Antispyware Malware Remediation Tool for safe problem solution.
**Trial version of Wipersoft provides detection of computer viruses for FREE. To remove malware, you have to purchase the full version of Wipersoft.
- %APPDATA%\Mozilla\Firefox\Profiles\gb5e8gtn.default\extensions\2350c46d-5821-4193-aa29-e1bb0e4f447d@93ff4ddf-464c-4db8-970f-6822b35c5a54.com\
- %LOCAL_APPDATA%\Google\Chrome\User Data\Default\Extensions\ldccbjpammdkhpmmepiojbeaoihhhpdn\
- %LOCAL_APPDATA%\Google\Chrome\User Data\Default\databases\chrome-extension_ldccbjpammdkhpmmepiojbeaoihhhpdn_0\
- %LOCAL_APPDATA%\Updater27696\
- %PROGRAMFILES%\Coupon Genie\
- Key: HKCU\Software\Coupon Genie
- Key: HKCU\Software\Microsoft\Windows\CurrentVersion\Run\
Value: Updater27696.exe
Data: Updater27696.exe
- Key: Software\InstalledBrowserExtensions\215 Apps
- Key: HKCU\Software\Crossrider
- Key: HKCU\HKCU\Software\Cr_Installer
- Key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Coupon Genie
- Key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects
\{11111111-1111-1111-1111-110211761196}
- Key: HKLM\SOFTWARE\Classes\CrossriderApp0027696.Sandbox
- Key: HKLM\SOFTWARE\Classes\CrossriderApp0027696.BHO
- Key: HKLM\SOFTWARE\Classes\TypeLib\{44444444-4444-4444-4444-440244764496}
- Key: HKLM\SOFTWARE\Classes\Interface\{66666666-6666-6666-6666-660266766696}
- Key: HKLM\SOFTWARE\Classes\Interface\{55555555-5555-5555-5555-550255765596}
- Key: HKLM\SOFTWARE\Classes\CLSID\{11111111-1111-1111-1111-110211761196}
- Key: HKLM\SOFTWARE\Classes\CLSID\{22222222-2222-2222-2222-220222762296}
Warning: if value is listed for some registry entries, you should only clear these values and leave keys with such values untouched. We recommend you to use WiperSoft Antispyware Malware Remediation Tool for safe problem solution.
Uninstall Coupon Genie related programs from Control Panel
We recommend you to check list of installed programs and search for Coupon Genie entry or other unknown and suspicious programs. Below are instructions for different version if Windows. In some cases adware programs are protected by malicious service or process and it will not allow you to uninstall it. If Coupon Genie won't uninstall or gives you error message that you do not have sufficient rights to do this perform below instructions in Safe Mode or Safe Mode with Networking or use WiperSoft Antispyware Malware Remediation Tool.
Windows 10
- Click on the Start menu and choose Settings
- Then click on System and choose Apps & Features in the left column
- Find Coupon Genie under in the list and click Uninstall button near it.
- Confirm by clicking Uninstall button in opened window if necessary.
Windows 8/8.1
- Right click on the bottom left corner of the screen (while on your desktop)
- In the menu choose Control Panel
- Click Uninstall a program under Programs and Features.
- Locate programs that can be connected with Coupon Genie or other related suspicious program.
- Click Uninstall button.
- Wait until uninstall process is complete.
Windows 7/Vista
- Click Start and choose Control Panel.
- Choose Programs and Features and Uninstall a program.
- In the list of installed programs find entries related to Coupon Genie
- Click Uninstall button.
Windows XP
- Click Start
- In the menu choose Control Panel
- Choose Add / Remove Programs.
- Find Coupon Genie related entries.
- Click Remove button.
Remove Coupon Genie related extensions from your browsers
Coupon Genie in some cases can be accompanied with browsers extension. We recommend you to use free option Toolbar Remover under Tools in Spyhunter Remediation Tool to remove unwanted browser extensions related to Coupon Genie. We recommend you to perform scan your PC with Removal Tool or Spyhunter Remediation Tool. To remove extenions from your browsers manually do the following:
- While in Internet Explorer click cogwheel icon in the top right corner
- In the menu choose the Manage Add-ons
- Select Toolbar and Extension tab.
- Choose add-on possibly related to Coupon Genie or other related adware BHO.
- Click Disable button.
Warning: This option will only disable unwanted plugin. For effective Coupon Genie removal use WiperSoft Antispyware Malware Remediation Tool.
- Start Google Chrome.
- In the address bar type chrome://extensions/
- In the list of add-ons find related to Coupon Genie and click recycle bin icon.
- Confirm Coupon Genie removal.
- Open Firefox
- In the address bar type about:addons
- Click Extensions tab.
- In the list of extension locate ones related to Coupon Genie.
- Click Remove button near it.
Protect computer and browsers from infection
Adware threats like Coupon Genie are very widespread and, unfortunately, many anti-virus programs fail to detect it. To protect your computer from future infection we recommend you to use WiperSoft Antispyware Malware Remediation Tool, it has active protection module and browser settings guard. It does not conflict with any anti-virus programs and creates additional shield against threats like Coupon Genie.
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