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How to remove Facebook Chat Messenger (ads, banners, deals)



Threat's profile Threat indicator: HIGH

Name of the threat:Facebook Chat Messenger

Command or file name:fbcim.exe

Threat type:Adware

Affected OS:Win32/Win64 (Windows XP, Vista/7, 8/8.1, Windows 10)

Affected browsers:Google Chrome, Mozilla Firefox, Internet Explorer, Safari


Facebook Chat Messenger intrusion method

Facebook Chat Messenger installs on your PC along with free software. This method is called "bundled installation". Freeware offers you to install additional module (Facebook Chat Messenger). Then if you fail to decline the offer it starts hidden installation. Facebook Chat Messenger copies its file(s) to your hard disk. Its typical file name is fbcim.exe. Then it creates new startup key with name Facebook Chat Messenger and value fbcim.exe. You can also find it in your processes list with name fbcim.exe or Facebook Chat Messenger. Also, it can create folder with name Facebook Chat Messenger under C:\Program Files\ or C:\ProgramData. If you have further questions about Facebook Chat Messenger, please ask below. You can use programs to remove Facebook Chat Messenger from your browsers below.


Download Removal Tool

Download this advanced removal tool and solve problems with Facebook Chat Messenger and fbcim.exe (download of fix will start immediately):

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Download Stronghold AntiMalware by Security Stronghold LLC

Download antimalware designed specifically to remove threats like Facebook Chat Messenger and fbcim.exe (download of fix will start immediately):

Download AntiMalware to remove Facebook Chat Messenger

Features of Stronghold Antimalware

  • Removes all files created by Facebook Chat Messenger.
  • Removes all registry entries created by Facebook Chat Messenger.
  • Fixes browser redirection and hijack if needed.
  • "Toolbar Remover" tool will help you get rid of unwanted browser extensions.
  • Removal is guaranteed - if Stronghold AntiMalware fails ask for FREE support.
  • 24/7 Helpdesk Support and 5 hours of Remote Support via GoToAssist included into the package.


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Software Industry Professionals Member Threat's description and solution are developed by Security Stronghold security team.

Here you can also learn:


How to remove Facebook Chat Messenger manually

This problem can be solved manually by deleting all registry keys and files connected with Facebook Chat Messenger, removing it from startup list and unregistering all corresponding DLLs. Additionally missing DLL's should be restored from distribution in case they are corrupted by Facebook Chat Messenger.

To get rid of Facebook Chat Messenger, you should:

1. Kill the following processes and delete the appropriate files:

  • Facebook Chat IM.url
  • fbcim.exe
  • GPL.txt
  • jre-7u3-windows-i586-iftw.exe
  • jdicArc.dll
  • jdicWeb.dll
  • fbcim.jar
  • gson-1.6.jar
  • JDICplus.jar
  • jl1.0.1.jar
  • kxml2-min-2.3.0.jar
  • jdicArc.pdb
  • jdicWeb.pdb
  • restfb-1.6.9.jar
  • smack.jar
  • smackx-debug.jar
  • smackx-jingle.jar
  • smackx.jar
  • JDICplus_native.jar
  • xmlpull-1.1.3.1.jar
  • xstream-1.4.2.jar
  • logging.properties
  • uninst.exe

Warning: you should delete only those files which checksums are listed as malicious. There may be valid files with the same names in your system. We recommend you to use WiperSoft Antispyware Malware Remediation Tool for safe problem solution.

**Trial version of Wipersoft provides detection of computer viruses for FREE. To remove malware, you have to purchase the full version of Wipersoft.

2. Delete the following malicious folders:

  • %PROGRAMFILES%\FBCIM\

3. Delete the following malicious registry entries and\or values:

  • Key: HKCU\Software\HandyInstaller\Facebook Chat Messenger

Warning: if value is listed for some registry entries, you should only clear these values and leave keys with such values untouched. We recommend you to use WiperSoft Antispyware Malware Remediation Tool for safe problem solution.


Uninstall Facebook Chat Messenger related programs from Control Panel

We recommend you to check list of installed programs and search for Facebook Chat Messenger entry or other unknown and suspicious programs. Below are instructions for different version if Windows. In some cases adware programs are protected by malicious service or process and it will not allow you to uninstall it. If Facebook Chat Messenger won't uninstall or gives you error message that you do not have sufficient rights to do this perform below instructions in Safe Mode or Safe Mode with Networking or use WiperSoft Antispyware Malware Remediation Tool.


Windows 10

  • Click on the Start menu and choose Settings
  • Then click on System and choose Apps & Features in the left column
  • Find Facebook Chat Messenger under in the list and click Uninstall button near it.
  • Confirm by clicking Uninstall button in opened window if necessary.

Windows 8/8.1

  • Right click on the bottom left corner of the screen (while on your desktop)
  • In the menu choose Control Panel
  • Click Uninstall a program under Programs and Features.
  • Locate programs that can be connected with Facebook Chat Messenger or other related suspicious program.
  • Click Uninstall button.
  • Wait until uninstall process is complete.

Windows 7/Vista

  • Click Start and choose Control Panel.
  • Choose Programs and Features and Uninstall a program.
  • In the list of installed programs find entries related to Facebook Chat Messenger
  • Click Uninstall button.

Windows XP

  • Click Start
  • In the menu choose Control Panel
  • Choose Add / Remove Programs.
  • Find Facebook Chat Messenger related entries.
  • Click Remove button.

Remove Facebook Chat Messenger related extensions from your browsers

Facebook Chat Messenger in some cases can be accompanied with browsers extension. We recommend you to use free option Toolbar Remover under Tools in Stronghold AntiMalware to remove unwanted browser extensions related to Facebook Chat Messenger. We recommend you to perform scan your PC with Removal Tool or Stronghold AntiMalware. To remove extenions from your browsers manually do the following:

Internet Explorer

  • While in Internet Explorer click cogwheel icon in the top right corner
  • In the menu choose the Manage Add-ons
  • Select Toolbar and Extension tab.
  • Choose add-on possibly related to Facebook Chat Messenger or other related adware BHO.
  • Click Disable button.

Warning: This option will only disable unwanted plugin. For effective Facebook Chat Messenger removal use WiperSoft Antispyware Malware Remediation Tool.

Google Chrome

  • Start Google Chrome.
  • In the address bar type chrome://extensions/
  • In the list of add-ons find related to Facebook Chat Messenger and click recycle bin icon.
  • Confirm Facebook Chat Messenger removal.

Mozilla Firefox

  • Open Firefox
  • In the address bar type about:addons
  • Click Extensions tab.
  • In the list of extension locate ones related to Facebook Chat Messenger.
  • Click Remove button near it.

Protect computer and browsers from infection

Adware threats like Facebook Chat Messenger are very widespread and, unfortunately, many anti-virus programs fail to detect it. To protect your computer from future infection we recommend you to use WiperSoft Antispyware Malware Remediation Tool, it has active protection module and browser settings guard. It does not conflict with any anti-virus programs and creates additional shield against threats like Facebook Chat Messenger.


Here are the descriptions of problems connected with Facebook Chat Messenger and fbcim.exe we received earlier:

Problem Summary: logging in as a new user at FBCIM

please tell me how to change the user of my FBCIM. I have two facebook accounts. i want to log in as the second account at FBCIM, but each time i click on 'Log Out' it logs me out but logs me in back automatically, as the previous user. there is no option at FBCM that lets me log in as a new user. please help me!

Problem was successfully solved. Ticket was closed.

Problem Summary: fbcim won't rspond

Won't close. won't turn off when end on taskmanager.

Problem was successfully solved. Ticket was closed.

Problem Summary: the others dot read my fbcim messages

I can read what they write to me but thay do not read my mesagges that i send from fbcim

Problem was successfully solved. Ticket was closed.

Problem Summary: i'm unable to remove two files of fbcim

i had downloaded facebook chat from fbcim.com and even after uninstalling , the two files are not getting deleted .....

Problem was successfully solved. Ticket was closed.

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