Remove Genieo from Chrome, Firefox, IE
Threat's profile 
Name of the threat:Genieo
Command or file name:genieo.exe
Threat type:Hijacker
Affected OS:Win32/Win64 (Windows XP, Vista/7, 8/8.1, Windows 10)
Affected browsers:Google Chrome, Mozilla Firefox, Internet Explorer, Safari
Genieo intrusion method
Usually Genieo comes bundled with freeware downloads. During installation you can be offered to change default homepage and search engine to Genieo. Genieo copies its file(s) to your hard disk. Its typical file name is genieo.exe. Then it creates new startup key with name Genieo and value genieo.exe. You can also find it in your processes list with name genieo.exe or Genieo. Also, it can create folder with name Genieo under C:\Program Files\ or C:\ProgramData. If you have further questions about Genieo, please ask below. You can use programs to remove Genieo from your browsers below.
Download Removal Tool
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Download WiperSoft Antispyware to remove Genieo
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Features of WiperSoft Antispyware Malware Remediation Tool
- Removes all files created by viruses.
- Removes all registry entries created by viruses.
- You can activate System and Network Guards and forget about malware.
- Can fix browser problems and protect browser settings.
- Removal is guaranteed - if Removal Tool fails ask for FREE support.
- 24/7 Spyware Helpdesk Support included into the package.
Download Spyhunter Remediation Tool by Enigma Software
Download antimalware designed specifically to remove threats like Genieo and genieo.exe (download of fix will start immediately):
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Features of Spyhunter Remediation Tool
- Removes all files created by Genieo.
- Removes all registry entries created by Genieo.
- Fixes browser redirection and hijack if needed.
- "Toolbar Remover" tool will help you get rid of unwanted browser extensions.
- Removal is guaranteed - if Spyhunter Remediation Tool fails ask for FREE support.
- 24/7 Helpdesk Support and 5 hours of Remote Support via GoToAssist included into the package.
Let our support team solve your problem with Genieo and remove Genieo right now!
Submit support ticket below and describe your problem with Genieo. Support team will offer you solution in several minutes and give a step-by-step instruction on how to remove Genieo. Trouble-free tech support with over 10 years experience removing malware.
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Threat's description and solution are developed by
Security Stronghold security team.
Here you can also learn:
How to remove Genieo manually
This problem can be solved manually by deleting all registry keys and files connected with Genieo, removing it from startup list and unregistering all corresponding DLLs. Additionally missing DLL's should be restored from distribution in case they are corrupted by Genieo.
To get rid of Genieo, you should:
- genieo.exe
- gentray.exe
- genupdater.exe
Warning: you should delete only those files which checksums are listed as malicious. There may be valid files with the same names in your system. We recommend you to use WiperSoft Antispyware Malware Remediation Tool for safe problem solution.
**Trial version of Wipersoft provides detection of computer viruses for FREE. To remove malware, you have to purchase the full version of Wipersoft.
- %APPDATA%\Microsoft\Windows\Start Menu\Programs\Genieo\
- %APPDATA%\Genieo\
- Key: HKU\S-1-5-21-2625851772-2135221850-1287935716-1000\Software\Microsoft\Windows
\CurrentVersion\Run\
Value: GenieoSystemTray
Data: C:\Users\PROGRAMMER-1\AppData\Roaming\Genieo\Application\Updater\bin\genupdater.exe -wait 5
- Key: HKU\S-1-5-21-2625851772-2135221850-1287935716-1000\Software\Microsoft\Windows
\CurrentVersion\Run\
Value: GenieoUpdaterService
Data: C:\Users\PROGRAMMER-1\AppData\Roaming\Genieo\Application\TrayUi\bin\gentray.exe
- Key: HKCU\Software\Genieo
- Key: HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\genieo
- Key: HKCU\Software\JavaSoft\Prefs\genieo
Warning: if value is listed for some registry entries, you should only clear these values and leave keys with such values untouched. We recommend you to use WiperSoft Antispyware Malware Remediation Tool for safe problem solution.
Uninstall Genieo related programs from Control Panel
We recommend you to check list of installed programs and search for Genieo entry or other unknown and suspicious programs. Below are instructions for different version if Windows. In some cases adware programs are protected by malicious service or process and it will not allow you to uninstall it. If Genieo won't uninstall or gives you error message that you do not have sufficient rights to do this perform below instructions in Safe Mode or Safe Mode with Networking or use WiperSoft Antispyware Malware Remediation Tool.
Windows 10
- Click on the Start menu and choose Settings
- Then click on System and choose Apps & Features in the left column
- Find Genieo under in the list and click Uninstall button near it.
- Confirm by clicking Uninstall button in opened window if necessary.
Windows 8/8.1
- Right click on the bottom left corner of the screen (while on your desktop)
- In the menu choose Control Panel
- Click Uninstall a program under Programs and Features.
- Locate programs that can be connected with Genieo or other related suspicious program.
- Click Uninstall button.
- Wait until uninstall process is complete.
Windows 7/Vista
- Click Start and choose Control Panel.
- Choose Programs and Features and Uninstall a program.
- In the list of installed programs find entries related to Genieo
- Click Uninstall button.
Windows XP
- Click Start
- In the menu choose Control Panel
- Choose Add / Remove Programs.
- Find Genieo related entries.
- Click Remove button.
Remove Genieo related extensions from your browsers
Genieo in some cases can be accompanied with browsers extension. We recommend you to use free option Toolbar Remover under Tools in Spyhunter Remediation Tool to remove unwanted browser extensions related to Genieo. We recommend you to perform scan your PC with Removal Tool or Spyhunter Remediation Tool. To remove extenions from your browsers manually do the following:
- While in Internet Explorer click cogwheel icon in the top right corner
- In the menu choose the Manage Add-ons
- Select Toolbar and Extension tab.
- Choose add-on possibly related to Genieo or other related adware BHO.
- Click Disable button.
Warning: This option will only disable unwanted plugin. For effective Genieo removal use WiperSoft Antispyware Malware Remediation Tool.
- Start Google Chrome.
- In the address bar type chrome://extensions/
- In the list of add-ons find related to Genieo and click recycle bin icon.
- Confirm Genieo removal.
- Open Firefox
- In the address bar type about:addons
- Click Extensions tab.
- In the list of extension locate ones related to Genieo.
- Click Remove button near it.
Reset browsers search and homepage settings
Genieo can affect your browsers which results in browser redirection or search hijack. We recommend you to use free option Reset Browsers under Tools in Spyhunter Remediation Tool to reset all the browsers at once. Mention that you need to remove all files and kill all processes belonging to Genieo before doing this. To reset your browsers manually and restore your homepage perform the following steps:
- If you use Windows XP, click Start, and then click Run. Type the following in the Open box without quotes, and press Enter: "inetcpl.cpl"
- If you use Windows 7 or Windows Vista, click Start. Type the following in the Search box without quotes, and press Enter: "inetcpl.cpl"
- Click the Advanced tab
- In Reset Internet Explorer settings, click Reset. Click Reset in opened window again.
- Select Delete personal settings checkbox to remove browsing history, search providers, homepage
- After Internet Explorer finishes resetting, click Close in the Reset Internet Explorer Settings dialog box
Warning: In case this option will not work use free option Reset Browsers under Tools in Spyhunter Remediation Tool.
- Go to the installation folder of Google Chrome: C:\Users\"your username"\AppData\Local\Google\Chrome\Application\User Data.
- In the User Data folder, look for a file named as Default and rename it to DefaultBackup.
- Launch Google Chrome and a new clean Default file will be created.
Warning: This option might not work if in Google Chrome you use online synchronization between PCs. In this case use free option Reset Browsers under Tools in Spyhunter Remediation Tool.
- Open Firefox
- Go to Help > Troubleshooting Information in menu.
- Click the Reset Firefox button.
- After Firefox is done, it will show a window and create folder on the desktop. Click Finish.
Warning: This option will also clean all your account passwords for all websites. If you don't want it use free option Reset Browsers under Tools in Spyhunter Remediation Tool.
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