How to remove Im Sorry and decrypt files
Name of the threat:
Command or file name:
Win32/Win64 (Windows XP, Vista/7, 8/8.1, Windows 10)
Im Sorry intrusion method
Im Sorry copies its file(s) to your hard disk. Its typical file name is (randomname).dll. Then it creates new startup key with name Im Sorry and value (randomname).dll. You can also find it in your processes list with name (randomname).dll or Im Sorry. Also, it can create folder with name Im Sorry under C:\Program Files\ or C:\ProgramData.
If you have further questions about Im Sorry, please, contact our technical support. It is free. Or you can use programs to remove Im Sorry automatically below.
Download Wipersoft Antispyware
Download this advanced removal tool and solve problems with Im Sorry and (randomname).dll (download of fix will start immediately):Download WiperSoft Antispyware to remove Im Sorry
* WiperSoft Antispyware was developed to remove threats like Im Sorry in automatic mode. Remover has active module to protect PC from hijackers, trojans, ransomware and other viruses. Trial version of Wipersoft provides detection of computer viruses for FREE. To remove malware, you have to purchase the full version of Wipersoft.
Features of WiperSoft Antispyware
Removes all files created by viruses.
Removes all registry entries created by viruses.
Removal is guaranteed - if Wipersoft fails ask for FREE support.
24/7 Spyware Helpdesk Support included into the package.
Download Spyhunter Remediation Tool by Enigma Software
Download antimalware designed specifically to remove threats like Im Sorry and (randomname).dll (download of fix will start immediately):Download AntiMalware to remove Im Sorry
Features of Spyhunter Remediation Tool
Removes all files created by Im Sorry.
Removes all registry entries created by Im Sorry.
Removal is guaranteed - if Spyhunter Remediation Tool fails ask for FREE support.
24/7 Helpdesk Support and 5 hours of Remote Support via GoToAssist included into the package.
Let our support team solve your problem with Im Sorry and remove Im Sorry right now!
Submit support ticket below and describe your problem with Im Sorry. Support team will offer you solution in several minutes and give a step-by-step instruction on how to remove Im Sorry. Trouble-free tech support with over 10 years experience removing malware.
Threat's description and solution are developed by Security Stronghold security team.
Here you can also learn:
How to remove Im Sorry manually?
This problem can be solved manually by deleting all registry keys and files connected with Im Sorry, removing it from starup list and unregistering all corresponding DLLs. Additionally missing DLL's should be restored from distribution in case they are corrupted by Im Sorry. However, this threat may not allow you to do htis in some cases, thats why, we recommednd you to use one of the above options.
To get rid of Im Sorry, you should:
1. Kill the following processes and delete the appropriate files:
Warning: you should delete only those files which checksums are listed as malicious. There may be valid files with the same names in your system. We recommend you to use WiperSoft Antispyware Malware Remediation Tool for safe problem solution.
**Trial version of Wipersoft provides detection of computer viruses for FREE. To remove malware, you have to purchase the full version of Wipersoft.
2. Delete the following malicious folders:
3. Delete the following malicious registry entries and\or values:
Warning: if value is listed for some registry entries, you should only clear these values and leave keys with such values untouched. We recommend you to use WiperSoft Antispyware Malware Remediation Tool for safe problem solution.
How to decrypt files after Im Sorry infection?
You may attempt to decrypt files infected by different versions of Im Sorry manually. Modern ransomware threats use complex encryption algorithms and try to prevent users from decrypting their files by disabling System Restore option, removing Shadow copies and previous versions of user files. However, in most cases, there is still a chance to restore your files using one of the described metods. There is also special advanced data recovery software, that can revive lost data in several clicks. This is not a guarantee for data restoration, but it is worth giving a try.
Using advanced data recovery software
Restore encrypted files using System Restore
System Restore constantly creates copies of files and folders before major changes in the system (windows update, software installation). You can also create restore point manually from time to time. Im Sorry may remove system restore files, but you can check it using following instruction.
Roll the files back to the previous version
Previous versions are copies of files and folders made by Windows Backup (if Windows Backup option is turned on) or copies of files and folders created by System Restore. You can use this feature to restore files and folders that you accidentally modified or deleted, or that were encypted by Im Sorry. Available only in Windows 7 and later versions.
Restore files using shadow copies
Protect your computer from ransomware
Most of modern antivirus solutions have a module to protect from ransomware threats. However, there are also special solutions, that can detect cryptoviral activity and stop it, preventing modification of your files. One of the best is ZoneAlarm Anti-Ransomware utility, that will not use much resources for effective protection against latest ransomware threats.
Information provided by: Aleksei Abalmasov