What is Super Backup
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Threat's profile
Name of the threat:
Command or file name:
Threat type:
Affected OS:
Affected browsers:
Super Backup
SuperBackupApp.exe
Badware
Win32 (Windows XP, Vista/7, 8/8.1, Windows 10)
Google Chrome, Mozilla Firefox, Internet Explorer, Safari
Super Backup intrusion method
Super Backup installs on your PC along with free software. This method is called "bundled installation". Freeware offers you to install additional module (Super Backup). Then if you fail to decline the offer it starts hidden installation. Super Backup copies its file(s) to your hard disk. Its typical file name is SuperBackupApp.exe. Sometimes it creates new startup key with name Super Backup and value SuperBackupApp.exe. You can also find it in your processes list with name SuperBackupApp.exe or Super Backup. Also, it can create folder with name Super Backup under C:\Program Files\ or C:\ProgramData. After installation Super Backup starts displaying ads, pop-ups, banners on your PC or in browsers. It is recommended to remove Super Backup immediately.
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Removes all files created by Super Backup.
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Fixes browser redirection and hijack if needed.
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Threat's description and solution are developed by
Security Stronghold security team.
Here you can also learn:
Technical details of Super Backup threat.
Manual Super Backup removal.
Download Super Backup Removal Tool.
How to remove Super Backup manually
This problem can be solved manually by deleting all registry keys and files connected with Super Backup, removing it from starup list and unregistering all corresponding DLLs. Additionally missing DLL's should be restored from distribution in case they are corrupted by Super Backup.
To get rid of Super Backup, you should:
1. Kill the following processes and delete the appropriate files:
- BackupAgent.exe
- BackupAgent.exe.config
- BackupLauncher.exe
- BackupLauncher.exe.config
- BBV.Framework.dll
- BusinessLogic.ApplicationManagement.dll
- BusinessLogic.SosManagement.dll
- BusinessLogic.StrongholdManagement.dll
- Cobisi.EmailVerify.dll
- Cobisi.EmailVerify.xml
- Data.Repository.dll
- DropPad.crx
- Environment.Identification.dll
- Infrastructure.Helpers.dll
- Infrastructure.Metadata.dll
- Infrastructure.Metrics.dll
- Infrastructure.Models.dll
- Interop.SHDocVw.dll
- Ionic.Zip.Reduced.dll
- Metrics.Dispatching.dll
- Microsoft.mshtml.dll
- Newtonsoft.Json.dll
- Newtonsoft.Json.xml
- System.ComponentModel.Composition.dll
- System.ComponentModel.Composition.xml
- UI.MainApplication.dll
- updater.exe
- updater.ini
- webbackupdroppad.xpi
- WebExtensions.DropPad.dll
- Cobisi.EmailVerify.dll
- mod.SuperBackupApp0.dat
- SuperBackupApp.exe
- SuperBackupApp0.dat
- SuperBackupAppAPI.dll
- SuperBackupBrowser.exe
- SuperBackupK.dat.U.dat
- SuperBackupU.dat.U.dat
- ACEV2.DLL
- ARProgBar.ocx
- AsynchWSCall.dll
- AxInterop.LocalBackupLib.dll
- AxLocalBackup.ocx
- AxUtilities.dll
- BackupEngine.dll
- BackupEngine.ini
- ClientApi.dll
- ClientApi.tlb
- Common.dll
- CtxMenu.dll
- dbConfig.mdb
- db_tbl_Protect.mdb
- db_tbl_tempProtect.mdb
- EULA.rtf
- Integration.Ace.dll
- Integration.Radialpoint.dll
- Integration.Radialpoint.tlb
- Integration.Scheduler.dll
- Integration.Scheduler.tlb
- Integration.UploadAgent.dll
- Integration.UploadAgent.tlb
- Integration.ZipLib.dll
- Interop.ADODB.dll
- Interop.ADOX.dll
- Interop.LocalBackupLib.dll
- Interop.Shell32.dll
- Interop.VSBackupVista.dll
- Interop.VSS.dll
- Interop.VSS2003.dll
- Interop.XceedEncryptionLib.dll
- package_meta_data.mdb
- Support.BackupAgent.ApplicationUpdate.dll
- Support.BackupAgent.Backup.dll
- Support.BackupAgent.ClientMessaging.dll
- Support.BackupAgent.Delay.dll
- Support.BackupAgent.DropListener.dll
- Support.BackupAgent.NotificationUpdate.dll
- Support.BackupAgent.SchedulerPlugInUpdate.dll
- Support.BackupAgent.SystemNotification.dll
- Support.BackupAgent.ApplicationUpdate.dll
- Support.BackupAgent.Backup.dll
- Support.BackupAgent.ClientMessaging.dll
- Support.BackupAgent.Delay.dll
- Support.BackupAgent.DropListener.dll
- Support.BackupAgent.NotificationUpdate.dll
- Support.BackupAgent.SchedulerPlugInUpdate.dll
- Support.BackupAgent.SystemNotification.dll
- SMButton.ocx
- SMessaging.exe
- SOS.Contracts.BackupServer.dll
- SOS.Contracts.Infiniscale.dll
- SOS.Contracts.Shared.dll
- sosbutton.ocx
- SOSLibrary.dll
- SOSLiveProtect.exe
- SosLocalBackup.exe
- sosuploadagent.exe
- SStorage.exe
- SStorage.exe.config
- v2_template.mdb
- VSBackupNet.dll
- VSBackupVista.dll
- vsscopy.dll
- Xceed.Compression.dll
- Xceed.Compression.Formats.dll
- XceedCry.dll
- XceedZip.dll
- xd.exe
- XFileNet.dll
- XFileNet.tlb
- SuperBackupApp.lnk
- Super Backup Online Backup.lnk
- Start Backup.lnk
- Uninstall.lnk
- Super Backup.lnk
Warning: you should delete only those files which checksums are listed as malicious. There may be valid files with the same names in your system. We recommend you to use WiperSoft Antispyware Malware Remediation Tool for safe problem solution.
**Trial version of Wipersoft provides detection of computer viruses for FREE. To remove malware, you have to purchase the full version of Wipersoft.
2. Delete the following malicious folders:
- %PROGRAMFILES%\Super Backup Online Backup\
- %COMMON_APPDATA%\Super Backup Online Backup\
- C:\Users\All Users\Super Backup Online Backup\
- %LOCAL_APPDATA%\\Super Backup\
- %APPDATA%\\Stronghold.com\
- %PERSONAL%\My Web Backups\
- C:\Windows\System32\AI_RecycleBin
- C:\AI_RecycleBin
3. Delete the following malicious registry entries and\or values:
- Key: HKLM\SOFTWARE\Classes\.sos
- Key: HKLM\SOFTWARE\Classes\ARProgBarCtrl.ARProgressBar
- Key: HKLM\SOFTWARE\Classes\AsyncWSCall.AsynWSCall
- Key: HKLM\SOFTWARE\Classes\AsyncWSCall.AsynWSCall.3
- Key: HKLM\SOFTWARE\Classes\AXLOCALBACKUP.AxLocalBackupCtrl.1
- Key: HKLM\SOFTWARE\Classes\AxLocalBackup.LocalBackupHelper
- Key: HKLM\SOFTWARE\Classes\AxLocalBackup.LocalBackupHelper.1
- Key: HKLM\SOFTWARE\Classes\AxUtilities.SOSTools
- Key: HKLM\SOFTWARE\Classes\AxUtilities.SOSTools.1
- Key: HKLM\SOFTWARE\Classes\BackupEngine.LocalStorageCreator
- Key: HKLM\SOFTWARE\Classes\BackupEngine.LocalStorageCreator.1
- Key: HKLM\SOFTWARE\Classes\BackupEngine.RecentFilesets
- Key: HKLM\SOFTWARE\Classes\BackupEngine.RecentFilesets.1
- Key: HKLM\SOFTWARE\Classes\SOS Online Backup
- Key:
HKLM\SOFTWARE\Classes\SOS.Integration.Radialpoint.RadialpointIntegration
- Key: HKLM\SOFTWARE\Classes\sosbutton.Button
- Key:
HKLM\SOFTWARE\Classes\SOSOnlineBackup.Api.Online.Backup.OnlineBackupApi
- Key:
HKLM\SOFTWARE\Classes\SOSOnlineBackup.Api.Online.Backup.OnlineBackupDetails
- Key:
HKLM\SOFTWARE\Classes\SOSOnlineBackup.Api.Online.Backup.OnlineBackupProperties
- Key: HKLM\SOFTWARE\Classes\SOSOnlineBackup.Api.Online.FileVersion
- Key:
HKLM\SOFTWARE\Classes\SOSOnlineBackup.Api.Online.Recover.OnlineRecoveryApi
- Key:
HKLM\SOFTWARE\Classes\SOSOnlineBackup.Api.Online.Recover.OnlineRecoveryProperties
- Key:
HKLM\SOFTWARE\Classes\SOSOnlineBackup.Api.Online.Recover.RecoveryFileInfo
- Key: HKLM\SOFTWARE\Classes\SOSOnlineBackup.Api.RightClickProtect
- Key:
HKLM\SOFTWARE\Classes\SOSOnlineBackup.Integration.Scheduler.TaskSchedulerApi
- Key:
HKLM\SOFTWARE\Classes\SOSOnlineBackup.Integration.UploadAgent.UploadAgentIntegration
- Key:
HKLM\SOFTWARE\Classes\SOSOnlineBackup.Integration.UploadAgent.UploadAgentSettingsFactory
- Key: HKLM\SOFTWARE\Classes\VSBackup.VSBackup
- Key: HKLM\SOFTWARE\Classes\VSBackupVista.VSBackup
- Key: HKLM\SOFTWARE\Classes\VSBackupVista.VSBackup.1
- Key: HKLM\SOFTWARE\Classes\vsscopy.VssCopy
- Key: HKLM\SOFTWARE\Classes\vsscopy.VssCopy.1
- Key: HKLM\SOFTWARE\Classes\Xceed.Encryption
- Key: HKLM\SOFTWARE\Classes\Xceed.Encryption.1
- Key: HKLM\SOFTWARE\Classes\Xceed.Hashing
- Key: HKLM\SOFTWARE\Classes\Xceed.Hashing.1
- Key: HKLM\SOFTWARE\Classes\Xceed.HavalHashingMethod
- Key: HKLM\SOFTWARE\Classes\Xceed.HavalHashingMethod.1
- Key: HKLM\SOFTWARE\Classes\Xceed.RijndaelEncryptionMethod
- Key: HKLM\SOFTWARE\Classes\Xceed.RijndaelEncryptionMethod.1
- Key: HKLM\SOFTWARE\Classes\Xceed.RSAEncryptionMethod
- Key: HKLM\SOFTWARE\Classes\Xceed.RSAEncryptionMethod.1
- Key: HKLM\SOFTWARE\Classes\Xceed.RSASigningMethod
- Key: HKLM\SOFTWARE\Classes\Xceed.RSASigningMethod.1
- Key: HKLM\SOFTWARE\Classes\Xceed.SHAHashingMethod
- Key: HKLM\SOFTWARE\Classes\Xceed.SHAHashingMethod.1
- Key: HKLM\SOFTWARE\Classes\Xceed.Signing
- Key: HKLM\SOFTWARE\Classes\Xceed.Signing.1
- Key: HKLM\SOFTWARE\Classes\Xceed.TwofishEncryptionMethod
- Key: HKLM\SOFTWARE\Classes\Xceed.TwofishEncryptionMethod.1
- Key: HKLM\SOFTWARE\Classes\XceedSoftware.XceedCompression
- Key: HKLM\SOFTWARE\Classes\XceedSoftware.XceedCompression.5
- Key: HKLM\SOFTWARE\Classes\XceedSoftware.XceedZip
- Key: HKLM\SOFTWARE\Classes\XceedSoftware.XceedZip.5
- Key: HKLM\SOFTWARE\Classes\XFile.XFile
- Key: HKLM\SOFTWARE\SOS
- Key: HKLM\COMPONENTS\DerivedData
Warning: if value is listed for some registry entries, you should only clear these values and leave keys with such values untouched. We recommend you to use WiperSoft Antispyware Malware Remediation Tool for safe problem solution.
Uninstall Super Backup related programs from Control Panel
We recommend you to check list of installed programs and search for Super Backup entry or other unknown and suspicious programs. Below are instructions for different version if Windows. In some cases adware programs are protected by malicious service or process and it will not allow you to uninstall it. If Super Backup won't uninstall or gives you error message that you do not have sufficient rights to do this perform below instructions in Safe Mode or Safe Mode with Networking or use WiperSoft Antispyware Malware Remediation Tool.
Windows 10
Click on the Start menu and choose Settings
Then click on System and choose Apps & Features in the left column
Find Super Backup under in the list and click Uninstall button near it.
Confirm by clicking Uninstall button in opened window if necessary.
Windows 8/8.1
Right click on the bottom left corner of the screen (while on your desktop)
In the menu choose Control Panel
Click Uninstall a program under Programs and Features.
Locate Super Backup or other related suspicious program.
Click Uninstall button.
Wait until uninstall process is complete.
Windows 7/Vista
Click Start and choose Control Panel.
Choose Programs and Features and Uninstall a program.
In the list of installed programs find Super Backup
Click Uninstall button.
Windows XP
Click Start
In the menu choose Control Panel
Choose Add / Remove Programs.
Find Super Backup related entries.
Click Remove button.
Protect computer and browsers from infection
Adware threats like Super Backup are very wide-spread, and unfortunatelly many antiviruses fail to detect it. To protect your computer from future infection we recommend you to use SpyHunter, it has active protection module and browser settings guard. It does not conflict with any antiviruses and creates additional shield against threats like Super Backup.
Problem Summary: Remove super back
I have tried to uninstall super backup
With no success now I have tried to use my web browse IE and can not connect to the internet
Also tried to use google chrome and the message is "unable to connect to proxy server followed those direction and still nothing
Problem was successfully solved. Ticket was closed.