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How to remove the HOTEL and decrypt files


* What is the HOTEL

* Download WiperSoft Antispyware Malware Remediation Tool

* Remove the HOTEL manually

* Decrypt files after the HOTEL infection

* Protect your PC from the HOTEL and other crypto-viruses

* Get Professional Support

* Read Comments


Threat indicator: HIGH

Threat's profile

Name of the threat:

Command or file name:

Threat type:

Affected OS:

the HOTEL

(random file).exe

Ransomware

Win32/Win64 (Windows XP, Vista/7, 8/8.1, Windows 10)



the HOTEL intrusion method

the HOTEL copies its file(s) to your hard disk. Its typical file name is (random file).exe. Then it creates new startup key with name the HOTEL and value (random file).exe. You can also find it in your processes list with name (random file).exe or the HOTEL. Also, it can create folder with name the HOTEL under C:\Program Files\ or C:\ProgramData.

If you have further questions about the HOTEL, please, contact our technical support. It is free. Or you can use programs to remove the HOTEL automatically below.


Download Wipersoft Antispyware

Download this advanced removal tool and solve problems with the HOTEL and (random file).exe (download of fix will start immediately):

Download WiperSoft Antispyware to remove the HOTEL

* WiperSoft Antispyware was developed to remove threats like the HOTEL in automatic mode. Remover has active module to protect PC from hijackers, trojans, ransomware and other viruses. Trial version of Wipersoft provides detection of computer viruses for FREE. To remove malware, you have to purchase the full version of Wipersoft.

Features of WiperSoft Antispyware

* Removes all files created by viruses.

* Removes all registry entries created by viruses.

* Removal is guaranteed - if Wipersoft fails ask for FREE support.

* 24/7 Spyware Helpdesk Support included into the package.


Download Spyhunter Remediation Tool by Enigma Software

Download antimalware designed specifically to remove threats like the HOTEL and (random file).exe (download of fix will start immediately):

Download AntiMalware to remove the HOTEL

Features of Spyhunter Remediation Tool

* Removes all files created by the HOTEL.

* Removes all registry entries created by the HOTEL.

* Removal is guaranteed - if Spyhunter Remediation Tool fails ask for FREE support.

* 24/7 Helpdesk Support and 5 hours of Remote Support via GoToAssist included into the package.


Let our support team solve your problem with the HOTEL and remove the HOTEL right now!

support person

Submit support ticket below and describe your problem with the HOTEL. Support team will offer you solution in several minutes and give a step-by-step instruction on how to remove the HOTEL. Trouble-free tech support with over 10 years experience removing malware.


Submit support ticket


Software Industry Professionals Member
Threat's description and solution are developed by Security Stronghold security team.

Here you can also learn:

* Technical details of the HOTEL threat.

* Manual the HOTEL removal.

* Download WiperSoft Antispyware Malware Remediation Tool.


How to remove the HOTEL manually?

This problem can be solved manually by deleting all registry keys and files connected with the HOTEL, removing it from starup list and unregistering all corresponding DLLs. Additionally missing DLL's should be restored from distribution in case they are corrupted by the HOTEL. However, this threat may not allow you to do htis in some cases, thats why, we recommednd you to use one of the above options.

To get rid of the HOTEL, you should:

file logo

1. Kill the following processes and delete the appropriate files:

no information

Warning: you should delete only those files which checksums are listed as malicious. There may be valid files with the same names in your system. We recommend you to use WiperSoft Antispyware Malware Remediation Tool for safe problem solution.

**Trial version of Wipersoft provides detection of computer viruses for FREE. To remove malware, you have to purchase the full version of Wipersoft.

windows folder logo

2. Delete the following malicious folders:

no information

windows registry logo

3. Delete the following malicious registry entries and\or values:

no information

Warning: if value is listed for some registry entries, you should only clear these values and leave keys with such values untouched. We recommend you to use WiperSoft Antispyware Malware Remediation Tool for safe problem solution.


How to decrypt files after the HOTEL infection?

You may attempt to decrypt files infected by different versions of the HOTEL manually. Modern ransomware threats use complex encryption algorithms and try to prevent users from decrypting their files by disabling System Restore option, removing Shadow copies and previous versions of user files. However, in most cases, there is still a chance to restore your files using one of the described metods. There is also special advanced data recovery software, that can revive lost data in several clicks. This is not a guarantee for data restoration, but it is worth giving a try.

Using advanced data recovery software

recuva
  1. Download and run 'Recuva Professional'
  2. Click on the result
  3. Choose the date before the infection appearance
  4. Follow the on-screen instructions

Restore encrypted files using System Restore

System Restore constantly creates copies of files and folders before major changes in the system (windows update, software installation). You can also create restore point manually from time to time. the HOTEL may remove system restore files, but you can check it using following instruction.

windows system restore
  1. Click Start and search for 'system restore'
  2. Click System Restore result (Recovery in Windows 10)
  3. Choose any date before the infection appeared
  4. Follow the wizard instructions

Roll the files back to the previous version

Previous versions are copies of files and folders made by Windows Backup (if Windows Backup option is turned on) or copies of files and folders created by System Restore. You can use this feature to restore files and folders that you accidentally modified or deleted, or that were encypted by the HOTEL. Available only in Windows 7 and later versions.

windows previous versions of files
  1. Right-click on the file and select Properties
  2. Click on the Previous Version tab
  3. Choose the latest version and click Copy
  4. Finally, click Restore

Restore files using shadow copies

shadow explorer
  1. Download Shadow Explorer and run it.
  2. Choose the drive and the folder, where encrypted files are located and date, when they were in normal state.
  3. Right-click on the folder, that you want to restore and choose Export.
  4. Select location folder for export and overview restored files.

Protect your computer from ransomware

Most of modern antivirus solutions have a module to protect from ransomware threats. However, there are also special solutions, that can detect cryptoviral activity and stop it, preventing modification of your files. One of the best is ZoneAlarm Anti-Ransomware utility, that will not use much resources for effective protection against latest ransomware threats.

zonealarm anti-ransomware
  1. Download and run ZoneAlarm Anti-Ransomware.
  2. Install it (works only on Windows).
  3. You are protected from encryption activity.

Information provided by: Aleksei Abalmasov

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